Recruitment Strategies

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REFERENCES 558 INDEX 0-C checklist 68–72 360-degree assessments 424 absence management 166–8 achievers 414–15 acquisitions 301–3 action learning 293–5, 476 active labour market programmes 119–20 Advisory, Conciliation, and Arbitration Service (ACAS) 530–1 affective identification 243 age discrimination 506 aircraft industry 97 alienation 7 ALMPs (active labour market programmes) 119–20 analyser organizations 320 anger 306–7 anti-discrimination legislation 142 applications for employment 361–5 appraisal-related pay 443 appraisals 419–22 apprenticeships 147, 148 arbitration 529–31 Ark Nurseries 259 Asia, war for tale nt 85–6 assessment centres 393–5 astronauts 355 attitudes 133–4 Australia commitment 245 employee education 146 employee perceptions 238 employee relations 520–2 flexible working 326 human resource information systems 62 nurses 175–6 work experience 146 Australian Institute of Industrial Psychology 8 authoritarianism 5 balanced scorecards 53 bargaining 532–3 BARS (behaviourally anchored scales) 428 behavioural compliance 243 behavioural consistency 39 behavioural interviews 388 behavioural observation scales 428 behavioural transformation 308–10 behaviourally anchored scales 428 benchmarking 65 benefits 439–42 best practice model 32 biodata 365–8 blended learning 477–8 bonuses 444 boomerang kids 105 BOS (behavioural observation scales) 428 BPR (business process re-engineering) 226, 295–300 BR (British Rail) 379 bribery 133 Britain see United Kingdom British Rail 379 broadbanding 437 burnout 172 business eff ectiveness 57–60 business environment 77 business goals 182–3, 275–6 business process re-engineering 226, 295–300 business start-ups 208–11 Cadbury 9 career oaching 460 career exits 528 career myths 45–6 celebrity CEOs 184 centralization 188 CEOs celebrity 184 education 426–7 pay 450–1 change strategies 288–9 charisma 410 Chartered Institute of Personnel and Development (UK) 47 CHD (coronary heart disease) 163–4, 173 Chief Human Resources Officers 49 chief learning officers 462–3 China culture 137–9 management skills 147 multinational enterprises 130 CHRO (Chief Human Resources Officers) 49 CIPD (Chartered Institute of Personnel and Development) 47 CLE (Council for Legal Education) 379 cloning 349 CLOs (chief learning officers) 462–3 club culture 224 coaching 460–1 coercion by means of observation 6 collaborative entrepreneurship 211–12 collective bargaining 12, 30, 515 collectiv e performance schemes 444 collectivism 135–7, 138 collectivization 512–13 commitment 5, 36, 236–9 see also employee engagement Australia 245 culture 239–41 justification of 243–7 total quality management 241 United Kingdom 246 company rules 526–7 compensation 432–3 competence(s) 5, 36, 428 competitive market theories 103–5 competitiveness 4, 89–90 complexity of organisations 5 conflict 528–9 conflict management 512–33 Confucianism 131 congruence 36 construction industry 147 contingency 10 contingent employees 124 control, locus of 415–16 cooperation 4 cooperatives 185–6 coordination 6, 186 core workers 158 coronary heart disease 163–4, 173 corporate branding 249 corporate culture 10, 217–19 club culture 224 cultural network 220–1 Deal and Kennedy model 220–1 heroes 220 knowledge management 230–1 people management 223–5 person culture 224 rites and ritu als 220 role culture 224 task culture 224 values 220 cost-effectiveness 36 Council for Legal Education 379 counselling interviews 426–7 Craft Partnership 233 critical incidents technique 334 559